HELP CENTER

Frequently Asked Questions

Find quick answers to common questions about using CoPray and discovering places of worship.

Welcome to CoPray Help Center

Below you'll find answers to the most common questions about our platform. Click on any question to view the detailed answer.

What is CoPray and how does it work?

CoPray is a comprehensive worship directory platform designed to help you discover churches and places of worship in your area based on authentic visitor reviews, detailed ratings, and verified information. Our platform works by aggregating real visitor experiences and presenting them in an easy-to-navigate format.

Simply search by your current location or any specific area, filter by denomination, service times, or language, and explore detailed church profiles complete with service information, visitor reviews, worship times, and contact information. Whether you're looking for a local parish or exploring a new faith community, CoPray makes finding the right place of worship effortless.

Is CoPray free to use?

Yes, CoPray is completely free to use! You can browse churches, read detailed reviews, view ratings, check service times, explore denominations, and access all our core features without any cost whatsoever.

There are no hidden fees, premium subscriptions, or paid tiers. We believe that everyone should have access to reliable information about places of worship to make informed decisions about their spiritual journey. Our platform is supported through partnerships with faith communities and targeted advertising, ensuring the service remains free for all users.

Do I need to create an account to use CoPray?

No account is required to search for churches, view detailed information, read reviews, or explore our platform. You can enjoy most of CoPray's features as a guest user without any registration.

However, creating a free account unlocks additional benefits including the ability to write and submit your own reviews, save your favorite churches for quick access, receive personalized recommendations based on your preferences, and get notified about important updates from faith communities you follow. The registration process is quick, secure, and completely optional.

How are the church ratings calculated?

Our church ratings are based exclusively on authentic visitor reviews from verified visitors who have actually attended the places of worship. We employ a sophisticated weighted algorithm that considers multiple factors to ensure fairness and accuracy over time.

The system takes into account the recency of reviews (newer reviews have slightly more weight), the reviewer's history and credibility, the total number of reviews, and various quality indicators. This approach prevents manipulation while providing churches with fair representation that reflects their current community atmosphere and visitor satisfaction levels.

Can I find service times through CoPray?

Yes! Each church profile includes service times, worship schedules, and special event information where available. We also provide complete contact information including phone numbers and addresses, so you can reach out directly to confirm times or get additional information about services, events, and community activities.

We're constantly working to make service time information more comprehensive and up-to-date. Many churches also update their profiles with special holiday schedules, guest speakers, and upcoming community events to keep visitors informed.

How often is church information updated?

We maintain the accuracy of church information through multiple channels. Our team regularly updates listings based on visitor reports, direct communication with faith communities, and systematic verification processes. Most basic information like location, contact details, and service times is reviewed monthly.

Additionally, church leaders can claim their profile to directly manage and update details such as worship times, denominations, languages, special events, and contact information in real-time. This ensures that the information you see is as current and accurate as possible, helping you avoid issues like arriving at incorrect service times or outdated language information.

Can I leave a review of a church?

Absolutely! Once you've created your free CoPray account, you can write detailed reviews, assign star ratings, and share your worship experiences. We encourage honest, constructive feedback that helps other seekers make informed decisions.

Your reviews should be based on actual visits and can cover various aspects like worship atmosphere, community warmth, accessibility, music quality, and overall experience. All reviews go through a moderation process to ensure they meet our community guidelines, respect religious sensitivity, and provide genuine value to other users seeking places of worship.

Is CoPray available in all cities?

We're actively expanding our coverage across Switzerland and neighboring regions. Currently, we have comprehensive church listings in major Swiss cities and are continuously adding new locations based on user demand and faith community partnerships.

You can check our coverage area using the interactive map on our website, which shows exactly where we have church listings. Even if your specific city isn't fully covered yet, you might still find nearby places of worship worth exploring. We're committed to expanding our reach and regularly add new areas to better serve our growing community of seekers.

How do I search for specific denominations (e.g., Catholic, Protestant, Orthodox)?

Our advanced search system makes finding specific denominations incredibly easy. You can use our comprehensive filter system to narrow down results by denomination (Catholic, Protestant, Orthodox, etc.), tradition, service language, accessibility features, and many other criteria.

Simply enter keywords in the search bar like "Catholic church near me" or "Protestant," or use our detailed filter options located on the search results page. You can combine multiple filters to find exactly what you need, whether it's a multilingual congregation with accessible facilities or a specific liturgical tradition with particular service times.

How can churches join or claim their listing?

Church leaders can easily claim their profile by visiting our dedicated "For Faith Communities" section on the website or by contacting us directly at contact@copray.ch. The claiming process is straightforward and typically takes just a few minutes to complete with basic verification steps to ensure authenticity.

Once claimed, church leaders gain access to a comprehensive management dashboard where they can update information, respond to visitor reviews, upload photos and videos, post updates about events and services, manage worship times and languages, and engage directly with their community. This free service helps faith communities maintain accurate information and build stronger relationships with visitors through authentic engagement and timely responses to feedback.

Still have questions?

We're here to help! Don't hesitate to reach out to our friendly support team for personalized assistance with your spiritual search.

Need more help? Contact our support team:

Email: contact@copray.ch
Website: CoPray.ch
Response Time: We typically respond within 24-72 hours